Shangrilla offers delivery and pickup services for selected orders through its online ordering system. Delivery availability may depend on the branch, delivery location, operating hours, and product availability.
Delivery Areas
Delivery is available within the service areas covered by Shangrilla. Availability may vary depending on the customer’s location. Customers should provide a complete and accurate delivery address and contact number when placing an order.
Delivery Charges
Delivery charges may apply depending on the order value and delivery location. Currently, orders below Rs. 4,000 are subject to a flat delivery charge of Rs. 300. Applicable charges will be displayed during the ordering process.
Delivery Time
Delivery times may vary depending on order volume, preparation time, traffic, weather, and other circumstances. Estimated delivery times are provided as a guide and may occasionally be delayed due to circumstances beyond our control.
Receiving Your Order
Customers should ensure that someone is available to receive the order at the provided delivery address. If our delivery team is unable to reach the customer because of an incorrect address, unavailable recipient, or unreachable phone number, additional delivery arrangements may be required.
Order Accuracy
Customers are responsible for providing accurate contact and delivery information. Please review your order carefully before confirming it.
Pickup Orders
Where pickup is available, customers may select the relevant branch and pickup time through the online ordering system. Pickup availability may vary by branch and operating hours.
Contact Us
For delivery-related questions, please contact Shangrilla at info@shangrilla.com.pk or (061) 4513444. Our main location is 117-B Bohra Street, Saddar Commercial Area, Multan.
