Welcome to Shangrilla. By using our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
Orders
All orders placed through our website are subject to product availability and confirmation. Customers are responsible for providing accurate contact and delivery information when placing an order.
Product Availability
Our products are prepared fresh and availability may vary depending on the branch, time, and stock. In case a selected item is unavailable, our team may contact the customer regarding a suitable alternative or adjustment to the order.
Prices
All prices displayed on the website are subject to change without prior notice. Applicable taxes or delivery charges may be added to the order where applicable. Delivery charges may vary according to the order value and delivery area.
Order Confirmation
An order is considered confirmed once it has been accepted by Shangrilla. We reserve the right to cancel or decline an order in circumstances including product unavailability, incorrect information, operational issues, or circumstances beyond our reasonable control.
Customer Responsibility
Customers are responsible for reviewing their order carefully before confirming it, including products, quantities, contact details, and delivery information.
Intellectual Property
All website content, including text, images, logos, graphics, branding, and other materials belonging to Shangrilla may not be copied, reproduced, or used without prior written permission.
Website Use
Customers agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use the website for unlawful purposes.
Changes to Terms
Shangrilla reserves the right to update these Terms & Conditions whenever necessary. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Contact Us
For questions regarding these Terms & Conditions, please contact Shangrilla at info@shangrilla.com.pk or (061) 4513444.
