At Shangrilla, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or place an order through our online ordering system.
Information We Collect
When you place an order, make an enquiry, or contact us, we may collect information such as your name, phone number, email address, delivery address, and order details. We may also collect basic information about your interaction with our website to help us improve our services and customer experience.
How We Use Your Information
Your information may be used to process and deliver your orders, communicate with you regarding your order or enquiry, provide customer support, and improve our products, services, and website. We may also use your contact information to respond to requests or provide important service-related updates.
Payment Information
Where online payment services are available, payment information is processed through the relevant payment provider. Shangrilla does not intentionally retain sensitive payment information beyond what is necessary to process an order or comply with applicable requirements.
Information Protection
We take reasonable measures to protect the personal information provided to us against unauthorized access, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
Sharing of Information
We do not sell or rent your personal information. Information may only be shared with relevant service providers where necessary to process an order, provide delivery, operate website services, or comply with legal requirements.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.
Changes to This Policy
Shangrilla may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at info@shangrilla.com.pk or call (061) 4513444.
